Privacy Policy
Effective Date: 01 September 2024
Laurus Design Pte Ltd ("we," "us," or "our") respects the privacy of our clients, website visitors, and partners. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA). By using our services or interacting with our website, you agree to the terms outlined in this policy.
PRIVACY POLICY - THE BASICS
1. Personal Data We Collect
We may collect personal information directly from you, through third parties, or via our website, including:
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Personal Information: Name, contact details (email, phone number, address).
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Project Information: Details about your property, design preferences, and project specifications.
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Financial Information: Payment details required for billing purposes.
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Website Data: IP address, browser type, cookies, and usage data when you interact with our website.
2. Purpose of Collecting Personal Data
We collect and use personal data for the following purposes:
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Providing Services: To facilitate interior design consultations, project management, and other related services.
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Communication: To contact you regarding project updates, customer inquiries, and post-service support.
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Billing and Payments: To process payments for services rendered.
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Marketing: With your consent, to send you updates about promotions, new services, or events.
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Improvement: To analyze user behavior on our website and improve our services.
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Legal Compliance: To meet legal obligations or to resolve disputes.
3. Sharing of Personal Data
We may share your personal data with:
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Third-party service providers: Contractors, suppliers, and vendors involved in your project.
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Legal authorities: When required to comply with legal obligations.
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Marketing and analytics tools: For improving user experience and marketing (with your consent).
We do not sell or trade your personal data to third parties.
4. Security of Personal Data
We are committed to ensuring the security of your personal data. We implement a variety of security measures, including encryption and secure servers, to protect your information from unauthorized access, misuse, or disclosure.
5. Retention of Personal Data
We retain your personal data only as long as necessary for the purposes it was collected, or as required by law. Once no longer needed, we securely dispose of your data.
6. Your Rights
You have the following rights concerning your personal data:
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Access: Request to view the personal data we hold about you.
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Correction: Request correction of inaccurate personal information.
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Withdrawal of Consent: Opt-out of marketing communications or withdraw consent for specific uses of your data.
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Deletion: Request the deletion of your personal data, subject to legal obligations.
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Complaints: Lodge a complaint with Singapore's Personal Data Protection Commission (PDPC) if you believe your data has been mishandled.
7. Use of Cookies
Our website uses cookies to track browsing behavior and enhance user experience. You may choose to disable cookies through your browser settings, although this may affect the functionality of certain features on our site.
8. Links to Third-Party Sites
Our website may contain links to third-party sites. Please note that this Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly.